SHOW INTRODUCTION:
Today I’ll be talking with Thomas Wedell-Wedellsborg, speaker, adviser, co-author of “Innovation as Usual”, and author of a brilliant new book on solving your problems, “What’s Your Problem”.
And that’s just what I want to talk with him about today, about changing the problems you solve to solve your toughest problems. Plus we’ll talk about judging barbeque competitions, hipsters and shuffleboards, boys and hammers, beating electabuzz, what on earth is the 10 o’clock rule, and why in the world furniture upholstery might just save humanity.
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Thomas Wedell-Wedellsborg is the author of What’s Your Problem? (Harvard Business Press, 2020), a book on how to solve the right problems. He is also the co-author (with Paddy Miller) of Innovation as Usual, a Harvard Business Review Press book on the art of driving innovation in regular organizations.
Thomas has worked with managers in nearly all parts of the globe, including China, India, Russia, Singapore, Britain, France and his native country, Denmark. His research has been featured in Harvard Business Review, The Sunday Times, The Telegraph, BBC Radio, Bloomberg Businessweek and the Financial Times. His work on innovation led HR Magazine to recognize him as a “Top 20 International Thinker”.
As an executive advisor and keynote speaker, Thomas has addressed organizations such as Cisco, Microsoft, Citigroup, Time Warner, AbbVie, Caterpillar, Amgen, Prudential, Union Pacific, Credit Suisse, Deloitte, the Wall Street Journal, and the United Nations.
Thomas holds an MA in Media Science from the University of Copenhagen and an MBA from IESE Business School. Prior to his business career, Thomas served for four years as an officer with the Danish Royal Guards.
SHOW NOTES:
Thomas Wedell-Wedellsborg Online: Website
Key Points Discussed:
- The elevator problem and how it explains what his book and the concept of reframing is about (02:55)
- The way that we’re always solving the wrong problems (05:06)
- The shelter problem and bark buddy: The BarkBox concept (07:03)
- The problems that cause most families to give up their dogs to shelters (10:00)
- Looking at Sir Meowser’s problem from different angles (16:35)
- The real mission of reframing and how it helps in properly dealing with problems (18:45)
- Taking a second to state a problem and the magic in doing it (21:29)
- Trying to not to get stuck in our own “me” situation when we’re dealing with a problem involving multiple people (24:12)
- The steps to creating our problem statement and the importance of getting assistance from people who are different from us (25:29)
- How our emotions can get us stuck when trying to solve problems (31:35)
- What’s the danger of boys and hammers? (37:17)
- How understanding people’s real goals can sometimes solve even tremendously tense conflicts (40:58)
- The 10 o’ clock rule that solves 80% of conflicts in relationships (45:00)
- The value of looking for unexceptional exceptions (46:24)
- When did the problem occur but not matter? (47:50)
- Exploring our own contribution and leaving the word “blame” behind (52:00)
- What is power blindness? (54:01)
- Starting new things and the importance of reality testing them first (58:24)
- What is confirmation bias and how do we leave it behind? (58:49)
- Bolsa Familia and Brazil as a way of getting out of that confirmation bias (1:00:17)
- How do we overcome resistance in our minds? (1:02:19)
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